air france premium economy 777-300er review

The warm and authentic friendliness of the staff was extended to all guests around me. However, I really could not identify any special treatment.

Since I started taking photos pretty quickly, I had the suspicion that I would be treated particularly kindly – as I was assumed (not entirely without justification) to be a journalist or blogger. The first positive aspect was that the presentation of the seat was offered to every passenger in premium economy. ServiceĪt this point in the review, I must do my best not to overdo it with my praise. Feel free to subscribe to our newsletter to get the best deals, news, and guides for your region. Travel-Dealz, Germany’s most reliable travel website, is now available in English for all Americans and Europeans. Although this was still part of the boarding, it actually belongs in the next section. When I said no, he started with a lengthy explanation (which wasn’t really necessary, as everything is quite intuitive). I was greeted on board by an extremely friendly and approachable flight attendant, who asked me if I was already familiar with the premium economy seat. Normally, premium economy passengers are in group 3 (of 5), so my Star Alliance Gold status had a positive effect here. In Zurich there was no such phenomenon – right after the first class guests, it was the turn of boarding group 2, in which I quickly moved on board to take a few photos of the still empty aircraft. At the feeder flight in Düsseldorf, a crowd of confused to angry economy guests quickly formed and was brusquely turned away by the electric gates, while other (business and status) guests came through. The boarding process was efficient and amazingly organized, and boarding groups were respected. I was only able to choose my seat at check-in, as the airline charges €60 on their website if you want to select your seat earlier than 24 hours before departure. For this, I used the browser version of SWISS’ Website, about which I have nothing bad to say. I checked in completely online because I was only travelling with hand luggage.

Plane: Boeing 777-300ER HB-JNK (delivered November 2019).

Flight: LX 180 Zurich ZRH – Bangkok BKK.

Let’s break the circumstances of the flight down to mere numbers: In late November 2022, our editor Felix tested the Swiss airline’s new product on a flight from Zurich to Bangkok.

All the Star Alliance member’s 12 Boeing 777-300ERs are now equipped with 24 premium economy seats. The Lufthansa subsidiary Swiss only introduced its premium economy as the fourth long-haul travel class last year.

Air france premium economy 777-300er review